Cox Cable Box Drop Off? Consequences of Not Retuning the COX equipment It is your duty to return the equipment upon cancellation or termination of service otherwise you will be charged and may have to pay an extra bill.
Do you have to return Cox cable box? Consequences of Not Retuning the COX equipment It is your duty to return the equipment upon cancellation or termination of service otherwise you will be charged and may have to pay an extra bill.
Does Cox charge a cancellation fee? Customers who cancel before their contract is over must pay an early termination fee of $10 for each month remaining, which results in a maximum potential cancellation fee of $120–240.
Table of Contents
- 1 Does Cox provide modem and router?
- 2 Can I return my Cox equipment to any UPS Store?
- 3 What is TV Pro Connect conversion?
- 4 What happens if you don’t return a cable box?
- 5 How much does it cost to replace Cox cable box?
- 6 Can I cancel Cox Cable and keep internet?
- 7 Does Cox Cable require a contract?
- 8 How much does a Cox router cost?
- 9 Do I need a router with Cox panoramic WIFI?
- 10 Does Cox give you a free modem?
- 11 Why is Cox charging me so much?
- 12 Why is my Cox bill so high?
- 13 Does Cox cable bill in advance?
- 14 How much do you get charged for not returning Xfinity equipment?
- 15 Can you use a stolen Xfinity modem?
- 16 How long do I have to return Comcast equipment after cancellation?
- 17 Can I buy my own Cox cable box?
- 18 Did Cox raise prices?
- 19 How much does Cox mini box cost?
Does Cox provide modem and router?
You may provide your own modem, wifi router or combination device (click here for a list of supported devices). However, we will not be able to provide any support for your home network unless you rent the Panoramic Wifi Gateway. This allows us to provide the best experience and support possible to you.
Can I return my Cox equipment to any UPS Store?
For customers who are located near a UPS Store or have moved to an area not serviced by Cox, the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States. Note: To avoid potential charges, contact us to change your service before you return any equipment.
What is TV Pro Connect conversion?
The pro-connect conversion, is a charge that gets applied if the tech needs to come out within the first month. But all new customers typically “Qualified at the time of sale for free or discounted pro-connect conversion credit”
What happens if you don’t return a cable box?
You’ll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment.
How much does it cost to replace Cox cable box?
Best Answer: Adding an extra cable box to Cox typically costs around $10 per month. There may be additional installation fees, so be sure to check with Cox before you order an extra box.
Can I cancel Cox Cable and keep internet?
Yes, it is possible to cancel the cox cable services but keep the internet service. You will need to follow some simple steps to complete the cancellation process. The cox does not provide a cancellation facility online, so you will need to make a call to the cox customer care department.
Does Cox Cable require a contract?
Most Cox services are not “contract”. You can cancel at any time.
How much does a Cox router cost?
Additional fees You can use your own modem and router, or you can rent Cox’s modem and router gateway device for $13 a month.
Do I need a router with Cox panoramic WIFI?
Two devices in one The Panoramic Wifi Gateway is a modem and a router in one that helps lessen interference to provide faster speeds to your devices.
Does Cox give you a free modem?
Equipment Leasing Costs Select Cox High Speed Internet and Cox Digital Telephone® subscribers may be able to rent an Internet and telephone modem for free, though not all plans qualify. The modem is a two-in-one product, eliminating the need for a separate Internet and telephone modem.
Why is Cox charging me so much?
The problem is that Cox has capped your internet data usage and everyone else’s at 1 Terabyte for each billing cycle (essentially one month). If you go over that 1 Terabyte data cap in one month Cox will charge you extra.
Why is my Cox bill so high?
Why did my Cox cable bill go up? Cox cable uses limited-time promotional pricing to bring in new customers at favorable rates. Aside from their internet-only prepaid plan, StraightUp Internet, all Cox plans use this pricing strategy.
Does Cox cable bill in advance?
Cox bills all customers in advance for the normal monthly service charges; whereas usage-based charges, such as pay-per-view movies and long-distance phone calls, will be reflected on the next bill. When a bill is received, it is for approximately the next 30 days of service.
How much do you get charged for not returning Xfinity equipment?
If you don’t return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item.
Can you use a stolen Xfinity modem?
If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges.
How long do I have to return Comcast equipment after cancellation?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Can I buy my own Cox cable box?
At this time, there is not an option to purchase a cable box from us. On the upside, by renting the cable box you are able to upgrade and swap out the cable box for the same class cable box at no addition costs if the box needed to be replaced. Unfortunatly renting something isn’t the same thing as leasing to own.
Did Cox raise prices?
The price increases after 12 months to the actual cost of the plan, which results in a billing increase of 20–65% depending on the plan tier. The Essential 50 plan sees the largest increase, going up 65% from $39.99 to $65.99 before WiFi equipment fees. $44.99/mo. $29.99/mo.
How much does Cox mini box cost?
Eventually the company will charge $2.99 per month per mini box, but for now, Cox is offering one free mini box for a year and, for certain customers, two free mini boxes for two years.